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Is ‘Tipflation’ Causing a Tipping Backlash?

“Tipflation”—aka the increase in the percentage people are expected to tip (and the places that ask)—is on the rise. An etiquette expert shares how to navigate the controversial landscape, from when and where to tip, and how much.

I’m sick of the “expectation” that 20% is “normal.” None of it is obligatory. It’s an incentive for good service. As the amount for a tip ha shine up, the level of service has gone way down.